T. scott Gross's Books
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Positively Outrageous ServiceIn today's tough economy, cutting prices and providing good service aren't enough. To be truly successful, innovative businesspeople must learn the art...Read More
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Authors on the Web
Yahoo!, August 20, 2012
...though young people buy more books than baby boomers, the belief that millennials don't read remains widespread. T. Scott Gross RELATED: Irvine Welsh calls out the Man Booker. Any English-language novelist from the Commonwealth of Nations, Ireland or...
Salon Today, May 24, 2013
...000 cash, and a new winner was drawn during each speed meeting round. On the following morning, Speaker T. Scott Gross had the audience laughing out loud as he showed them how to deliver positively outrageous service in a digital age. “What customers...
Modern Salon Media, May 24, 2013
...000 cash, and a new winner was drawn during each speed meeting round. On the following morning, Speaker T. Scott Gross had the audience laughing out loud as he showed them how to deliver positively outrageous service in a digital age. “What customers...
Forbes.com, May 6, 2013
...seemed to have their sights focused further than a mile down range. I believe they see the future. T. Scott Gross is the author of Positively Outrageous Service...
Forbes.com, December 31, 2012
...my Millennial! And if she is to have any button at all, I want it to say, "Think!" T Scott Gross is the author of Invisible: How Millennials Are Changing the Way We Sell, winner 2012 USA Best Books Award If you wonder what I was thinking when I...
Forbes.com, November 19, 2012
...in the everything digital age will occupy a unique place in history: the last named generation on earth. T. Scott Gross is the author of Invisible: How Millennials Are Changing the Way We Sell. Triple Nickel Press. Winner 2012 USA Best Book Awards...
Yahoo! Shine, August 29, 2012
...book a romantic date with their spouse, it's an example of how technology can facilitate intimacy, says T. Scott Gross, author of "Invisible," and a consumer research expert who studies the habits of Gen X and Y. "We're redefining intimacy. It doesn't...
Individual.com, August 21, 2012
...on it, so she is out of here," said Commissioner H.A. "Buster" Baldwin. Former city councilman T. Scott Gross also spoke to commissioners about the proposed district and expressed concerns that the ESD board of directors might end the long-time...
